The insurance industry relies on trust, and by giving customers the option to communicate in their native language, you give them a better level of trust. ezispeak works with some of New Zealand and Australia’s biggest names in insurance, and helps them connect with their customers – and empowers those customers to trust.
Insurance can be complicated, and it’s even more so if there’s a language barrier. With our solutions, you can help your migrant customers understand your services and your benefits.
When you can talk to customers in their own language, it takes less time to properly serve those customers, bringing your overall cost to serve down.
By speaking with your customers in their own language, you’ll get higher levels of customer satisfaction and better customer retention levels.
With ezispeak, you’ll connect faster with our language practitioners, delivering further cost savings.
Only ezispeak can give you an entire holistic omnichannel language solution encompassing multiple communication methods, website localization, translation and more.
We are trusted by some of the biggest and best companies in New Zealand and Australia.
MEDirect has created Australia’s first client-to doctor-direct medicolegal platform. It’s powered by a sophisticated, custom built medicolegal practice management system that drives better health outcomes by facilitating direct collaboration between medicolegal experts and their clients. To support their agenda, they needed a reliable, fast to respond interpreting solution that could scale with them as they continued to grow. ezispeak knew that our video interpreting solution would not only meet their needs as well as their medicolegal experts, but save them money in the process.
Trust is key in insurance, so you need a language partner that you can trust to consistently deliver the highest levels of service and quality.
Through ezispeak’s translation service, you can have your common forms and even marketing campaigns in your most used languages.
As ezispeak only use NAATI qualified language practitioners, you get the best possible level of language accuracy.
Your customers come to you because you’re dependable, so in turn you need a language partner with an unmatched reliability record.
All ezispeak partners get their own dedicated Customer Success Manager, giving you support when you need it.
Only ezispeak has the experience and history of innovation to deliver the language support that you need.