Telecommunications

Australia’s telecommunication industry overwhelmingly chooses ezispeak as their Language Service Provider for two key reasons – faster service and reduced costs. They know that only ezispeak have the skills and experience to reliably deliver industry solutions in any language, right at the point of need.

Telecommunications

On demand connection

You get language support when you need it, not minutes or even hours later.

Better value

ezispeak only charges for the time you use, giving you increased value and less cost wastage.

Made for

Telecommunications

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Reduce your risk

Guaranteed quality of service means there’s virtually no risk because nothing is lost in translation.

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Service customers more effectively

Through ezispeak, you can more effectively service customers and prospect customers across multiple languages, with minimal effort on your end.

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Complete solutions

Through ezispeak’s holistic language support solutions, you can better position your brand as a provider of services to all customers, in all languages.

Language support available at your fingertips.

Trusted by

Telecommunications

We are trusted by some of the biggest and best companies in New Zealand and Australia.

Quotation marks
We were excited to partner with ezispeak. They’re a challenger brand like Optus with an unwavering focus on using technology to improve the customer experience. It was pleasing to see teams from both organizations working tirelessly to ensure a smooth transition which included our agile project team and ezispeak’s transition team as well as their multilingual interpreters who were instrumental in providing a new and improved service experience for Optus’ multilingual customers.

Xavia Kaka

Optus

Telecommunications

Case Study

Telecommunications

Telecommunications

ezispeak was approached by a large Australian telco to help drive change in their multilingual customer service strategy. Transitioning away from a significant BPO was a major point of consideration during a time when this BPO had been their multicultural language services outsourcer.

View Case Study

Focused on your success

Telecommunications

An aligned partner

In the fast-paced world of telecommunications, a language partner who shares the same vision for success and innovation is a must.

Telecommunications

Reach your customers better

By using ezispeak, you can easily create targeted marketing campaigns in-language to your non-English speaking customers.

Telecommunications

Tech-focused, like you are

Our technology first approach is a perfect match for today’s telecommunication industry.

Telecommunications

Supporting your needs

Telecommunications

Available always

Today’s telco business is a 24/7 entity; ezispeak is no different.

Telecommunications

The support you need

With your own dedicated Customer Success Manager, you get unrivaled support.

Telecommunications

Unmatched quality

ezispeak’s best-of-breed quality assurance methods give you peace of mind that you’re getting the highest level of service.

Meet Our Team

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