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All the latest innovations, insights and stories

We are ezispeak - Jacqui Gigliotti

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We are ezispeak - Jacqui Gigliotti

At ezispeak, the customer always comes first. That’s why we’re proud to have such an advocate for our customers as Jacqui Gigliotti.

How we worked with Yarra Valley Water to improve migrant customer experience

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How we worked with Yarra Valley Water to improve migrant customer experience

One of the core values of ezispeak is ‘Responsiveness’ meaning we work hard to meet our client’s needs and objectives - that's why we're a great partner.

Welcome to the new ezispeak

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Welcome to the new ezispeak

The new ezispeak has arrived. Here's how we got here.

The modern interpreters story

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The modern interpreters story

For a job that’s so essential to everyday life, there isn’t a great deal of awareness surrounding what an interpreter actually does each day. It’s certainly not as straightforward as some may think.

The benefits of being multilingual

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The benefits of being multilingual

For such a multicultural society, Australian businesses have historically been on the back foot when it comes to properly serve Language Other Than English (LOTE) customers. There’s seemingly been a reticence to embrace those customers, be it due to apathy towards the issue, the belief that it’s too hard, or the feeling that they are a minority so possibly not worth the effort. However, these objections don’t hold water when you scrutinise them.

How ezispeak has changed language services now, and in the future.

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How ezispeak has changed language services now, and in the future.

The way we work today is vastly different to the way we worked even 5 years ago, and that’s certainly not by accident. In fact, it’s been a mission since the inception of ezispeak to find better ways of doing things.

How will language evolve in the future?

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How will language evolve in the future?

Recently I read an article on the rise of Sheng in Kenya, which is a fascinating blend of Swahili and English (the name is a portmanteau of the two languages - Swahili and English), the two official languages of the nation, and its impact on the use of older, more traditional languages in Kenya.