Partner with the preferred national provider of telephone and video interpreting services

Absolutely.

We have established an interim process for eligible agencies to access telephone interpreting whilst they are finalising their agreement. Please call our Customer Service team straight away and they will be able to assist you immediately.

For telephone interpreting – no you do not. ezispeak provides an on-demand interpreting service which extends to over 180 languages. However if the language you require is rare or an emerging language, we advise to prebook this with us, particularly if you have a scheduled call/meeting with your non-English speaker.

For video interpreting requests, a minimum three hours is required. If you need a video interpreter in under that period, please call us on 0800 453 771.

Our model is designed using best practice principles in capacity management. This means, based on demand, we ensure we have the right mix of interpreters by skill and time of day. There may be times when the call takes a little longer to connect but as the service progresses, these times will reduce dramatically.

Simple. Go to our online self-service page to submit a ticket. A member of the team will respond within 3 hours.

For telephone interpreting – no you do not. ezispeak provides an on-demand interpreting service which extends to over 180 languages. However if the language you require is rare or an emerging language, we advise to prebook this with us, particularly if you have a scheduled call/meeting with your non-English speaker.

For video interpreting requests, a minimum three hours is required. If you need a video interpreter in under that period, please call us on 0800 453 771.