Solution

Digital Localisation

Accelerate your customer operations by becoming an expert multilingual service centre with a solution that fuses seamlessly with existing platforms.

Digital Localisation
Seamless Integration

Seamless Integration

Superior Quality

Superior Quality

Cost Effective

Cost Effective

Cross-platform clarity

We help eliminate the language barrier between companies and migrant customers with cross-platform integration between your existing agent-assisted, digital and self-service platforms.

Digital Localisation
Digital Localisation

Protecting your brand

Our omnichannel localisation solution offers a customised linguistics engine which preserves your businesses branding and terminology, protects information and leverages translation materials and memories.

Any language, any platform.

Trusted Nationwide

We are trusted by some of the biggest and best companies in New Zealand and Australia.

Quotation marks
Delivering an appropriate telehealth service is always complex. Alfred Health has had a working relationship with ezispeak since 2015. Their drive for quality and innovation is both inspiring and supportive of our organizational values; hence they are the sole provider of telephone interpreting for our health service.

Cara-Jane Millar

Alfred Health

Health

Case Study

Alfred Health

Health

Alfred Health needed a multilingual version of their navigation app to help their patients move around multiple campuses easily. ezispeak partnered with Alfred Health to deliver this patient experience improvement initiative.

View Case Study

Focused on your success

Digital Localisation

The channels customers choose

Deliver a fluent and positive experience for your migrant customers using their channel of choice.

Digital Localisation

Save costs through technology

Reduce your cost to serve by transitioning to a technology driven solution which focuses on process and language automation.

Digital Localisation

Better brand protection

Protect and lift your brand by controlling the narrative and context around each interaction.

Digital Localisation

Supporting your needs

Digital Localisation

The highest quality levels

Our robust quality assurance framework, which includes translation memories, machine learning and data masking ensures every piece of translated material is of the highest standard.

Digital Localisation

Save on costs

Our CX-Translator-API provides multilingual capabilities at a fraction of the cost of bilingual agents and phone interpreters.

Digital Localisation

An omnichannel solution

Supported channels include agent assisted chat, virtual assistants and chatbots, websites, mobile applications, social interactions, emails, surveys, forums, knowledge bases and many more.

Meet Our Team

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